Debt Recovery Officer

Spencer Clarke Group
Wembley, UK
22 May 2019
28 May 2019
Contract Type
Full Time
Spencer Clarke Group are working closely alongside Brent Council to provide them with a Debt Recovery Officer to join their team on a 6 month initial contract which is highly likely to be extended into an ongoing contract.

This role is 36 hours per week, Monday - Friday and offers a starting pay rate of £16-£18 per hour dependent on your experience.

As a successful Debt Recovery Officer, you will:
  • The post holder will be required to recover a combination of debts including Housing Benefit Overpayments, Adult Social Care, corporate Sundry Debt and/or any debt recovery portfolio managed within the Council.
  • The recovery of all debts should be done in an efficient and objective manner, giving absolute attention to the financial interests of the Council both in terms of revenue streams, subsidy and anti poverty policies.
  • Ensure that all debt is collected in accordance with prevailing legislation, case law and local policy
  • To provide advice, information and assistance with enquiries, relating to the collection of Debt.

To be considered for this position, you will have the following knowledge/experience:
  • Experience of providing customer focused advice, information, dealing with enquiries, transactions and complaints.
  • Experience in negotiation and influencing in a diverse, demanding and challenging environment
  • Mosaic & Oracle experience is essential.

If you wish to be put forward for this role, please apply below and contact Cameron @ Spencer Clarke Group.

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