Field Service Engineer

Recruiter
Kingspan Group
Location
Belgrave, UK
Salary
Competitive
Posted
19 May 2019
Closes
24 May 2019
Ref
1156464552
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
POSITION: Field Service Engineer SALARY: £26, - £30, BENEFITS: Company Pension, HOURS: Full time unsociable hours DESCRIPTION: Our client is a global leader in high performance insulation and building envelope solutions. The company is driven by improving building performance, construction methods and ultimately people's lives. Due to ongoing success the company is seeking a Field Service Engineer to be based in Stirlingshire, Scotland. The ideal candidate would be located in the Falkirk or M8 areas. OVERVIEW In this role, you will be working on site at customer locations to troubleshoot, maintain and repair smoke ventilation systems. After some on-the-job training, your technical, mechanical and electrical skills will be used on every visit across new and challenging situations, equipment and locations. You will be responsible for meeting the daily service maintenance and repair needs of our customers' smoke ventilation equipment and establishing firm business relationships through the provision of excellent customer service. MAIN DUTIES & RESPONSIBILITIES (Not limited to): •Attend customer sites to carry out the service of smoke ventilation plant equipment specified in the customer equipment register. •Identify, troubleshoot and resolve problems for most types of installation, maintenance and repair situations on smoke ventilation equipment. •Disassemble and reassemble controls and smoke ventilation equipment to repair or replace worn or malfunctioning components and consumables. •Provide accurate and detailed service reports and certifications to enable accurate invoicing and job cost tracking; highlighting any product, systems and access platform information in accordance with company specifications and procedures. •Provide technical support to customers and end users when applicable and seek technical guidance from more experienced colleagues and Supervisors for difficult and unusual situations. •Undertake preventative maintenance and field modifications using company service specifications and ensuring regulatory requirements are met. •Ensure that customer equipment is accurately identified for asset recording purposes on each and every site visit and ensure details are logged on all service reports. •Work in a health and safety conscious manner at all times. Complete and submit a dynamic risk assessment prior to all works commencing and keep the Health and Safety Manager informed of all concerns. •Identify opportunities to promote the services offered by the company such as new contracts, contract renewals, and cross-selling and system sales. •Maintain customer service and administrative logs and internal service records accurately and in a timely manner. •Represent the company professionally whilst driving and in the community by following the laws and rules of the road and local parking requirements. Carry out weekly vehicle checks to ensure it is safe, mechanically sound and clean. Ensure satisfactory levels of van stock at all times. •Maintain tools and test equipment, ensuring proper maintenance and calibration at all times, taking suitable precautions to avoid loss or theft. •Remove and dispose of electrical and oil laden materials and prepare / submit certification for the disposal of waste materials in accordance with environmental procedures and company requirements. IDEAL CANDIDATE:- •Minimum 3 years' service engineering experience. •Minimum GCSEs (A-C) or equivalent. •Fully qualified electrician with an electronic/electrical engineering or electro. technology apprenticeship to a minimum of 4 years or suitably trained through BTEC or City &Guild's 2365 level 2/3 or equivalent. •Solid technical skills and experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment. •Self-starter, able to work well independently and with general supervision. •Proficient computer skills with a good understanding of Microsoft Word/Excel, Navision or equivalent. •Proven record of being reliable and accountable for all aspects of their job. •A valid driver's license and good driving record (maximum 6 points). •Able to manage multiple tasks, working accurately with attention to detail and meeting deadlines. •Strong verbal, written and interpersonal communication skills. •Working knowledge of health and safety regulations. •Be able to work at roof height. •Be able to work unsociable hours including some irregular hours and night work. •Availability on standby for emergency call outs on a team rotation basis. In order to apply please send a and covering letter by clicking on the apply button below. Keywords: Field Service Engineer, Field Maintenance Engineer, Maintenance Engineer, Engineer, Engineering , Installation Engineer, Mechanical Engineer, Electrical Engineer, Repair, Repairs

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