Head of Technology - Development, DevOps & QA - Derbyshire - PERM

Recruiter
PRODATA RECRUITMENT LIMITED
Location
Derby, UK
Salary
Competitive
Posted
20 May 2019
Closes
27 May 2019
Ref
1151899389
Contract Type
Permanent
Hours
Full Time
OVERVIEW

A Global Media Technology company is looking for an experienced Head of Technology to head up their Development, DevOps and QA team in Derby with occasional travel to their office in London.

MAIN PURPOSE OF ROLE

The opportunity is to transform this retail operation into a world class multichannel retail experience that generates more consumer engagement and more value for the business and its partners. The transformation of its Technology is at the very centre of this.

This role will have responsibility for driving the day to day operation of the Technology department, leading the recruitment and management of all of the teams within Technology.

This role will have a number of direct reports covering Development, DevOps and QA.

The Head of Technology will be responsible for managing the full delivery lifecycle, working with the product team and ensuring we take the correct architectural direction through to managing this work into the correct delivery team and enhancing the Agile processes to make sure solutions are efficiently completed. You will also be responsible for uptime, operations and ensuring we run in a cost effective manner.

The role currently covers two main development teams based in London and Derby focusing on both onsite systems and Online/Cloud systems.

The role will be based primarily in Derby.

DUTIES AND RESPONSIBILITIES

STRONG LEADERSHIP ACROSS MULTIPLE SKILLSETS
  • You will be responsible for the day to day running of the Technology Department.
  • Creating high performing teams that work well on their own, together and with the rest of the company.
  • Inspiring and providing clarity of vision and direction.
  • Ensuring that the needs of Technology are represented effectively.

ARCHITECTURAL VISION
  • Understanding architecture and working with the Architecture Forum to ensure they enhance their Technology in line with new product releases.
  • You will ensure our Technology is cost effective, scalable and fit for purpose
  • Manage a wide range of products from API's to Web & App to Onsite deployed Applications
  • An understanding of how software and hardware can work together to create great guest experiences
  • You will ensure we build just what is needed in the simplest and most pragmatic way possible.
  • You will be a key Input into the shaping of roadmaps (they use www.productplan.com)

DRIVING DELIVERY & QUALITY
  • Driving through delivery of features and releases from conception to launch
  • Work with Creative and Product teams during the development cycle to ensure the Technology meets customer requirements.
  • Ensure we have robust and effective testing team and processes in place
  • You will need to create an effective and cost efficient DevOps function ensuring we have a robust level reliability and scalability whilst managing overheads.

RECRUITMENT AND RETENTION

Recruit a great team of inspired, innovative and positive people
  • Minimise staff turnover to ensure knowledge is retained
  • Help grow and nurture talent
  • Internal & external evangelism

PROCESS IMPROVEMENT
  • Own and enhance the Agile processes we use in the team
  • Understand and lead change through continuous improvement
  • Have a focus on the working environment and how they continue to enhance thier pipelines and CI
  • Ensuring SLA's, On-call, 1st, 2nd 3rd line support all work / Interact effectively

PERFORMANCE MANAGEMENT
  • Understand the performance of our systems and how this can be improved
  • Lead the drive to minimize our cloud and on park infrastructure costs
  • Analyse and report on the performance of features in production, reflecting on successes and identifying areas for continuous improvement

CROSS-TEAM EFFECTIVENESS
  • Engineering, R&D, Bus. Dev. Retail, Finance, Global offices
  • Comfortable communicating with external partners and customers
  • Build effective relationships with supplier e.g. AWS

SUCCESS CRITERIA
  • You create, lead, inspire a multi-skilled team of great engineers, enthusing them, mentoring them and help make this a great place to work.
  • You lead Technology seamlessly and make sure it runs as a smooth and effective department
  • You always deliver projects on time whilst helping ensure that technology evolves to face the future head on.
  • You ensure that our architecture is fit for purpose and helps achieve business goals.
  • You act as a key figure head helping drive innovation and successfully bringing new ideas to this sector (and beyond)
  • You define KPI and make decisions based on data, understanding our costs and the business goals we play a major part in achieving.
  • You have the vision to help push the Technology to break new boundaries and revolutionise our market.
  • You communicate clearly on email, documents, phone, in person or any other means.
  • You raise issues and provide realistic options and recommendations accordingly.

SKILLS & ATTRIBUTES

ESSENTIAL
  • 15+ years hardware and software Technology team management experience
  • Experience of managing Development, Operations and QA teams and understanding the different enablers these teams need to excel
  • Understanding of delivering a wide range of technology from Windows applications through to AWS hosted API's, Web and multi platform Apps
  • Experience of managing teams that deal with data and Data warehouse / business information systems
  • Comfortable owning our technology and managing the day to day stakeholder communications
  • Adaptable - able to work with new business models and strategies within an environment that is ambitious and innovative
  • Ability to manage and work within ambiguity to reach a successful outcome
  • Strong communication and stakeholder management skills, including experience in dealing with remote stakeholders and colleagues
  • Results and profit-oriented

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