Training Assistant £17,000 Birmingham City Centre

Recruiter
Groomfield Recruitment Ltd
Location
Birmingham, UK
Salary
Competitive
Posted
18 May 2019
Closes
27 May 2019
Ref
1156088538
Sector
Education
Contract Type
Permanent
Hours
Full Time
Our leading brand client based in Birmingham City Centre are seeking a Training Assistant to join their vibrant team.

To be an integral member of the department by providing clinical and technical support and assist your line manager in delivering a structure for training. Your role is to act as the person responsible for ensuring that all tasks are completed in accordance with departmental processes and procedures in a timely and professional manner.

The role is varied with key responsibilities including supporting hearing clinical and technical training and administration; specifically audit, induction, product knowledge, systems and procedures. You will need to be organised, confident with technology, eager to learn and self motivated.

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Role Duties and requirements

Hearing Training:
  • Support technical and clinical hearing training
  • Support growth and consistency in the company
  • Support in clinical standards
  • Support technical and product knowledge
  • Highlight any areas of concern
  • Understand and work within company procedures and policies

Inductions:
  • Support preparation of induction
  • Stay in contact while they are settling in
  • Provide support on company procedures and systems

Product Launch:
  • Understanding of hearing products
  • Support and update IT with product, accessories and soft wear update

Audit:
  • Support audit processing
  • Support follow up requirements

Company Support:
  • Be proactive and driven to achieve successful results across all aspects of the role
  • Projection of a professional image and responsible manner at all times
  • Willingness to assist with any extra activities as appropriate as planned by line manager
  • To act as a positive ambassador for the Company at all times
  • Liaising with the required contacts including providing regular updates

Personal Development and other:
  • Committed to developing knowledge and understanding of hearing technology and training developments
  • Full understanding of relevant Company policies & procedures
  • Carry out additional tasks to support line manager as required

Key Personal Characteristics
  • Ability to communicate at various levels, internally and externally
  • Thorough, with a strong attention to detail is essential
  • Have the ability to plan and organise effectively to schedule work to fit in with deadlines
  • Honest and committed
  • Able to work under own initiative with minimal supervision
  • Self starter with an aptitude to learn new skills, rise to a challenge and approach tasks with a "can do" attitude
  • Be adaptable and agile to meet business requirements

The ideal applicant will have worked in a Training environment. Experience within Hearing would also be desirable.

Working Hours are Monday to Friday 9.00am - 17.30pm (no weekends)

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