MI Analyst

The GBN Group
Colchester, UK
20 May 2019
03 Jun 2019
Contract Type
Full Time
Are you looking for a new challenge? Do you have experience in Management Information?

We are seeking an MI Analyst to join our client as a key member of their Operations Team within the outsourced service sector of the business.

You will be working alongside colleagues to deliver a range of reports and data processes to a portfolio of high-profile clients across media, travel, charity and marketing sectors.
The Role
  • Be able to design, create, improve and update operational MI suites as needed
  • Contribute to enhancing the functionality of existing reports to increase efficiency and effectiveness
  • Maintenance and production of the current BAU reporting schedules
  • Develop real-time, daily analytical reporting for departmental managers
  • Analysis of service data to identify trends and areas for improvement
  • Identify more effective methods of data management and the production of MI
The Person
  • Advanced Excel skills
  • An analytical mind-set with the ability to see solutions rather than problems
  • Highly numerate and IT literate
  • Autonomous with ability to manage own workload to meet tight deadlines
  • Good communication skills and able to present data in a user friendly way to all levels of the organisation
  • Play an active part as a team member, supporting colleagues and contributing ideas
  • At least 1 years' experience in a similar role
  • Working knowledge of MS Visual Basic would be advantageous
  • Previous experience of working with contact centre MI
Benefits to you
  • Competitive salary range of £21-24k
  • 40 hours per week
  • The role is 40 hours per week, with the successful candidate being flexible between the hours of 07.00 - 17.30
  • Perk box
  • Team social events

This job was originally posted as www.totaljobs.com/job/85785724

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