Defect Manager

Welwyn Garden City, UK
25 May 2019
04 Jun 2019
Contract Type
Full Time



My client is a blue chip FMCG and retail brand that serve millions of customers every week from all over the globe. With over 6,000 stores internationally my client is a well-known household name that offer a number of exciting opportunities.

Location: Welwyn Garden City
Duration: Permanent consultant (see below)
Interviews: ASAP
Start Date: ASAP (can wait for notice periods)
Salary: PAYE + Holidays, Bonus, Paid certification, pension, benefits portal


The candidate will be brought in to a Global Finance Transformation Programme (GFTP) which is a multi-year programme of work to create a World Class Finance Function delivering value and driving simplicity; helping the client to serve customers a little better every day. This is the first programme of its kind at the client and the largest in retail history.[1] [IP1]


The programme will deliver an implementation of Oracle Fusion [2] [IP2] in a SaaS environment which will be interfaced to Hyperion[3] [IP3] and legacy systems. Other systems such as Oracle Retail Management and third-party Lease Management software [4] [IP4] will also be implemented.

The Testing team are responsible for ensuring that these products and associated software, business processes, education and support material are fit for purpose.

This will be achieved by working closely with Technology, Oracle, MRI, and GFTP project teams and business users on testing and deployment of the technology products into production.

The Role

* This individual will support the Programme Test Manager in the management of defects found during the execution of testing for all the software which forms part of the Global Finance Transformation Programme (including Fusion, Hyperion, MRI and interfaces to legacy systems) together with associated training material, artefacts and business processes.

* Working closely with all GFTP workstreams and Technology as part of the Finance Systems team.

* Work with Fusion developers and 3rd party advisors including Oracle and MRI.

Key responsibilities

* Managing the monitoring, quality assurance & closure of defects to ensure the defect pipeline is being kept moving and that the recipients of defects received all the information they require to effectively process those defects

* Run the Defect Triage meetings

* Manage the programmes use of Adaptavist and provide user training when required

* Training Users in how to raise effective defects and record them in JIRA

* Progress reporting in relation to defects

* Management reporting on defect status

* Working closely with the project managers, developers, business analysts, SMEs, testers and workstream leads to ensure activities and tasks are being undertaken in a manner which supports timely delivery of Fusion into the business.

Candidate profile

We are looking for a strong defect manager, who is professional and passionate about improving the way the finance department supports the business. Specific experience and skills include the following.


* Proven test management experience using 3rd party integrators and working alongside Technology business units to deliver for the business

* Good inter-personal skills and the ability to develop good working relationships with stakeholders at all levels

* Excellent communication skills

* Attention to detail, organised and efficient with ability to adhere to deadlines

* Significant experience in defect management

* Experience of deploying cloud based system architectures

* Willing to travel


* Experience of global finance transformation projects and systems

* Experience of Oracle R11i, Oracle RelM, Fusion (SaaS) and Hyperion

* Adaptavist & JIRA skills

* Testing qualification

**Ajilon Consultant**

You will be an integral part of Ajilon (Adecco), a FTSE500 Global organisation with over 52 clients and sole supplier to the biggest organisations in the country and the world. You will be a permanent employee onsite with our client where you will receive a regular salary, annual bonus payment, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities.

This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used.

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