IT Support Technician

Recruiter
Get Staffed
Location
Farnworth, UK
Salary
Competitive
Posted
18 May 2019
Closes
24 May 2019
Ref
1154570415
Contract Type
Permanent
Hours
Full Time
IT Support Technician Up to £26,000 We provide a range of transport solutions for local authorities, the public, businesses and private individuals. An exciting opportunity has arisen within the North West, due to our programme of acquisition, we are creating a regional IT Support Technician role. The role will require you to travel up to 5 different sites within a 25 mile radius in the North West, so you must have a full driving licence and access to your own vehicle, mileage expenses will be paid. Ideally the successful candidate will have experience of Windows Servers, Active Directory, Office 365, Remote Desktop Environments, Basic Networking, Exchange, Configuration of Apple & Android Devices Hardware, Networks, DNS, DHCP, TCP/IP. The hours of work will be - , 40 hours per week, but you will be expected to work the hours necessary to fulfil the requirements of the role. Key Accountabilities Via phone call and emails manage all 1st and 2nd line issues across 5 sites, supporting 50+ users in a highly technical environment Provide intermediary support to cloud based applications used as main operating systems across the business Attend site as and when required Install hardware and configure software, telephones, printers on site Configuration, testing and upgrades of all IT systems Maintain effective communication with all internal stakeholders Maintain effective working relationships with third party suppliers, where necessary Escalate issues to 3rd lines and suppliers where required Work towards a continued improvement of data quality throughout the organisation To adhere to all IT, GDPR and other relevant group policies To ensure best practice in all Rotala Plc operations including compliance with legal and policy requirements Ensure all engineering Health, Safety and Environmental policies are adhered to Qualifications and Experience MCSA/Microsoft Windows 10 or equivalent A+ Comptia or equivalent support qualification Network + (desirable) High level of accuracy, analysis and good attention to detail Thorough, methodical, organised and process driven Effective communication skills, both written and verbal

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