Mortgage Processing Consultant

Recruiter
TSB Temp
Location
Bristol, UK
Salary
Competitive
Posted
20 May 2019
Closes
27 May 2019
Ref
1147848246
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Mortgage Processing Consultant

Hourly Rate of £10.43 with holiday pay

Hello,

At TSB, we believe businesses need to reflect the communities they serve. This is why we have a long-term commitment to diversity and inclusion.

Thousands of customers across the UK come to TSB to get their mortgage, and we recognise that buying a home - especially your first home, as many of our customers are - is a huge commitment and can be a bit stressful; so we're looking for people who want to make us help make it an enjoyable, memorable experience.

This role will be focused around facilitating mortgage applications; working predominantly with internal and external brokers, but sometimes with solicitors and customers, ensuring that mortgage applications are always up to date and everyone is working together to ensure things progress quickly and smoothly.

The role is initially a temporary contract, but for 6 months, so you'll have a great level of stability.

Skills and Experience
  • Experience in customer service, and a passion for delivering the best possible experience to our customers, is absolutely essential
  • You'll be professional, happy to speak over the phone, and committed to delivering an outstanding customer journey
  • Experience in a telephony role, or working in a professional services environment, is a distinct advantage
  • You'll be eager to learn and pick up new things - there's a lot to learn and although we will provide a three week induction period you'll need to be happy to learn more about the field you find yourself in.

Your typical hours of work will be Monday to Friday 9:00 - 17:00, but a small measure of flexibility may be required.

We think we are a great place to build your career, and we are not the only people to think so! Not only did TSB make the Sunday Times Top 30 Big Companies to Work For in 2017, we made the top 10 and were the only bank to make the best big company list at all - So we're a great place to build a career in banking.

This job was originally posted as www.totaljobs.com/job/86406119

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