Senior Audio Visual Events Technician

Recruiter
Prospero Recruitment
Location
Nottingham, UK
Salary
Competitive
Posted
20 May 2019
Closes
23 May 2019
Ref
1147556301
Contract Type
Permanent
Hours
Full Time
Prospero Integrated are currently searching for a Senior Audio Visual Events Technician based in-house for a prestigious venue in the East Midlands. This position is ideal for candidates who are looking for the next step in their career and have at least 2 years experience working within corporate events and conferences.

The Role

To provide Audio Visual, Lighting, Information Technology and events management services at the conference centre, both for Events and Conference requirements as well as general Building infrastructure under the direction of the Senior Audio-Visual Technician. To develop and manage AV Team.

Duties and Responsibilities

·To assist in stock control and maintenance of all audio visual and IT equipment and services for the centre.

·To assist the Team in the planning and management of all AV and IT aspects of events. Up selling equipment and providing enhanced services to the sales team.

·To ensure that the centres AV, IT and Lighting facilities and services are delivered to the highest standards.

·To keep skills up to date and be aware of current practice and new developments within venue and events services with primacy to AV and IT and after researching, provide analysis and recommendations when requested.

·Liaise with all appropriate and required service providers internal and external - as required - to ensure appropriate actions are taken for each conference or event.

·Use initiative and make on the spot decisions regarding the provision of Events AV, ensuring that clients are happy with the service they receive.

·Ensure that AV, IT and Lighting set-ups are prepared in good time for immediate use at the beginning of each event and conference and that Clients requirements are delivered to the highest possible standard and that all contractual obligations are met.

Apply significant knowledge of industry trends and developments to improve service to our clients.

·To report customer care and service issues, problems and queries and resolve if appropriate with guidance from the Senior AV Technician and independently within guidelines

·To ensure that all the required resources are available and assigned, as appropriate. To notify the Senior AV Technician of any short falls.

·To be a proactive member of the Technical team and assist with the implementation of changes in procedures and strategy, when appropriate.

·To develop and maintain positive, co-operational relationships with internal departments, external suppliers and clients.

·To provide input to projects as required by the Senior AV Technician.

·To liaise with suppliers, placing orders and ensuring that best prices are obtained.

·To assist and be pro-active in the researching, collating, devising, production and co-ordination of documentation

·To assist the Senior AV Technician in ensuring that all appropriate avenues have been investigated and information provided to the sales team to facilitate client's bookings and up selling of AV, IT and Lighting.

·To meet face to face and communicate via phone and email with potential and existing clients to assist in persuading them to select The Centre as their venue and its Technical department as their AV, IT and lighting provider.

Benefits

·A competitive salary

·25 days holiday each year, plus bank holidays

·Hotel based incentive and recognition schemes

·Long service awards which increase with length of service

·Excellent training and development opportunities within the hotel, the Company and our online e-learning portal

·Financial rewards for delivering sensational service

If this position sounds like the next opportunity for you, please get in touch with Prospero or apply today! We would love to hear from you!

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