Customer Relations Technician

Recruiter
Bloor Homes Customer Care
Location
Newbury, UK
Salary
Competitive
Posted
21 May 2019
Closes
23 May 2019
Ref
1157632044
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Customer Relations Technician
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The home of job satisfaction

It's an exciting time for anyone when they move into their brand new home. They want everything to be absolutely perfect, and so do we.

That commitment to customer satisfaction underpins our success so if you share in our belief, get pleasure from overcoming issues and take genuine pride in your work to ensure the post-purchase experience is positive as possible, then the skies the limit.

Already one of the largest privately owned house building groups in the UK, with over 1000 employees, we're always looking for new talent to drive us forward. A friendly, family-owned company, we believe that to attract the best, you need to be the best and we therefore offer excellent development and progression opportunities, great benefits and more.

Within your role you will visit our customers' new homes and carry out any minor remedial work that's needed, understanding the importance of a polite and considerate attitude and leaving their home as clean and tidy as you found it. You will also oversee any works undertaken by subcontractors, ensuring that it is delivered to the highest quality.

We believe that if a jobs worth doing then it is worth doing well and are looking for someone with the same exacting standards. A keen eye for detail is therefore essential, along with excellent communication skills and a friendly, helpful approach.

In addition, you'll need to be well-organised and self-motivated with experience of the construction industry and a full driving licence. Above all else though, it is important that you genuinely care about every customer and are always willing to go the extra mile to deliver an exceptional service.

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