Customer Service Manager

Recruiter
On Target Recruitment
Location
Isley Walton, UK
Salary
Competitive
Posted
21 May 2019
Closes
23 May 2019
Ref
1157594225
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
he Company: Customer Service Manager •Global leader within the tyre industry •Household brand with extensive market share •Excellent opportunity for personal and career development •As the Customer Service Manager you will have the opportunity to grow and progress within the role and gain more responsibility The Role: Customer Service Manager •As the Customer Service Manager you will initially be managing a team of 4 Customer Service Representatives with a view to possibly progressing and managing across 2 branches in the future •As the Customer Service Manager you will be managing a team who are responsible for collecting orders from customers and the sales team, in putting orders on the system, dealing with enquiries, late deliveries, supplier queries •You will also look after some major OEM Key Account clients •You will need to stay on top of stock levels, issues with ERP systems, order management systems •You will also help in activity forecasting, stock replenishment, dealing with logistics, also some office management, stationary orders, utilities •The role is mainly office based with some travel/joint visits The Ideal Person: Customer Service Manager •As the Customer Service Manager you will need to be confident with managing people, systems and ERP systems •Ideally you will come from a Customer Service Management background; in ANY INDUSTRY (DOES NOT HAVE TO BE ENGINEERING SPECIFIC) •Experience within Tyres, Logistics, Manufacturing or Service will be considered •You MUST have extensive experience with ERP systems such as M3 or SAP •Ideally a qualification within business, logistics, engineering or similar though time served considered •MUST have management experience •Consultant: Bjorn Johnson • Email: Tel no: 0208 397 4114 Candidates must be eligible to work and live in the UK. About On Target At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.

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