Operations Manager

Recruiter
DBFS
Location
Crouch End, UK
Salary
Competitive
Posted
20 May 2019
Closes
27 May 2019
Ref
1157495689
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Key experience - Lead, motivate and develop direct reports (Team Leaders and Managers) in the day to day running of the operation. Lead and manage by example to ensure commitment, loyalty and high performance levels of all employees. Be accountable for delivering performance targets in line with agreed service levels and managing performance at both strategic and tactical levels. Provide regular feedback to you direct reports and exceed required performance expectations. Ensure sound and well-defined criteria and a clearly established process for approving, amending, renewing and re-financing loans. Maintain and monitor staff, skill attributes, expectations and motivation to fulfil organisational requirements. Enhance the commitment to treating customers fairly and ensure this is embedded and developed in the business. Receive and act on management information and ensure decisions are properly documented. Contribute to continuous improvement by recommending, aiding and effectively managing in the implementation of any changes. Deliver regular, accurate and appropriate Management Information and reports to the Senior Management Team and Board of Directors. Evaluate and improve performance by reviewing and reporting on target and KPIs. To adhere to all Company Policies and Procedures. To undertake any other duty or responsibility that may reasonably be requested and allocated by the Managing Director. Several years' experience in hands on senior managerial role and within Financial Services

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