Technical Sales Engineer

Malvern, UK
20 May 2019
23 May 2019
Contract Type
Full Time
Element has an opportunity for a Technical Sales Engineer to join its growing team in Malvern. In this role you will be responsible for conversion of more complex requests for quotes (RFQ's) to high quality bids and quotations. You will establish and maintain a strong relationship with clients throughout the sales cycle: proactively following up on leads for future business opportunities and making detailed testing proposals.

Our new Technical Sales Engineer will articulate Element's testing capabilities to both business and technical users, identifying all technical requirements to assure quotations are fit for purpose, accurate and professional. Element provides a complete set of product qualification EMC testing (Electromagnetic compatibility) and certification services to both military, commercial and aerospace customers, including testing to RTCA DO-160, MIL-STD-461, DEF STAN 59-411, EN 55032/EN 55035, EN 61326-1 and FCC Part 15B standards.

  • Proactively develop contacts and engage with customers using phone, email, web, etc.
  • Contact clients to qualify the potential of the quote request
  • Identify current and future customer service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element
  • Receive and process request for quotations (RFQ)
  • Prepare quotes by studying blueprints, plans, and related customer documents; consulting with Program Managers, technical experts, and other technical staff within Element
  • Conduct document validation to determine non-standard methods
  • Follow-up on quotations for the assigned customer base and or quotations produced, providing clarification and modifications when required
  • Assist in entering more complex purchase orders when needed
  • Actively utilise CRM to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered
  • Build and maintain a working knowledge of Element's service offerings; participate in training / coaching opportunities

Skills & Qualifications
  • Relevant technical experience, preferably with some sales responsibility or a degree in a closely related science or engineering subject preferred
  • Testing, metallurgical or composites experience is advantageous
  • A valid drivers license, with an acceptable driving record under Element's policy
  • Ability to calculate figures and amounts such as discounts, interest, commissions and proportions and apply concepts of basic algebra and geometry
  • Ability to interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule form
  • Experience in interpreting testing procedures and requirements
  • Proficiency in Microsoft Applications (Dynamics AX and CRM, Word, Excel)
  • Availability, flexibility, and maturity to represent the company at a broad range of events / projects in the community, with customers and within the company
  • Well-developed oral and written communication skills and good interpersonal skills
  • Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions

We are considering candidates at graduate level with the right aptitude and potential to develop within the role

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