Internal Account Manager

Austin Clark Recruitment Limited
Wokingham, UK
17 May 2019
23 May 2019
Contract Type
Full Time
A leading business based in Wokingham is looking to recruit a Internal Account Manager to join their team.

The purpose of the role is to build with your line manager a new business pipeline and incremental engagements from a defined set of new focus accounts.

To deliver detailed account support for a leading client in conjunction with contracted terms.

Manage time efficiently to ensure balance between the two focus areas.

Role objectives are:
  • Understand company portfolio, capability and processes
  • Provide an optimal customer experience with the direction of your Account Lead.
  • Proactively ensure service levels and reporting requirements are compliant with contracted obligations
  • Build qualitative relationships both internally and, client-side
  • Build pipeline of profitable business within a new business client base and, generate qualified opportunity meetings for your Account Lead
  • Utilise your interpersonal skills and commercial knowledge to understand the client's buying process and supplier contract lifecycle
  • Report weekly on opportunity, activity and pipeline management utilising CRM at all times
  • Follow up and record outcome of all marketing or event generated tasks and leads

Job duties:
  • Operate at multiple levels within the customer organisation understanding the client's way of working as, a priority.
  • Develop new business opportunities within existing customer and new target accounts.
  • Conduct focus account qualification information
  • Expedite and escalate leads in line with client expectation
  • Utilise contract pricing to provide quotations and manage these through to confirmation
  • Engage with learners post event to determine feedback.
  • Proactive in understanding offerings and shifts in both competition, vendor & industry trends. Meeting customers to help build relationships and provide cover.
  • Manage the compilation of monthly or annual spend reports for clients in line with contracted obligations.
  • Work with management to ensure accurate and profitable quotations.

The salary is between £25,000 to £28,000 with an OTE amount of around £10,000 with excellent benefits

Hours are 9 - 5.30pm Monday - Friday

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