3rd Line Technical Support

Hays Specialist Recruitment Limited
Liverpool, UK
18 May 2019
27 May 2019
Contract Type
Full Time
3rd Line Technical Support | Liverpool City Centre | £ Competitive

Your new company
A fast growing financial service provider based in Liverpool City Centre

Your new role
You will report to the Network Technician, providing day to day support to the group, acting as a 3rd line escalation point for the IT Service Desk. You will be involved in ongoing server maintenance, disaster recovery practices and ad hoc project work, which can include working outside of core business hours.

What you'll need to succeed
Knowledge of advanced troubleshooting and Root Cause Analysis of server and desktop operating systems (Server 2016, Server 2012, Windows 7, Windows 10)
Practical and hands-on experience of Core Microsoft Technologies and Solutions (IIS, ADDS, RDS, DNS, WDS) Applied and practical understanding of VMWare virtualisation technologies (vSphere & vMotion)
Experience of network infrastructure configuration including switch configuration and routing protocols
Solid understanding and experience of provisioning and supporting Office 365 (Domains, Transport Rules, SharePoint, Dynamics, MDM & Compliance features)
Flexible approach to work with commitment to working outside of core hours as and when required

What you'll get in return
An excellent benefits package that includes a 6% employer contribution
Eye Care
25 days holiday plus bank holidays
The option to purchase extra holidays (Up to 3 days extra)
Car parking scheme
Flu Vaccinations

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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