Customer Service Assistant - Romford

Recruiter
Admiral Casino
Location
Romford
Posted
20 May 2019
Closes
21 May 2019
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Customer Service Assistant - Romford

The Position:

Our Customer Service Assistants are responsible for meeting, greeting, and providing customers with an exceptional level of service. You will be on hand to help by answering questions and demonstrating new machine products. Full Training and Staff Uniform will be provided.

Hours, Days, and Shifts:

Permanent Contract of 14 hours per week, over 2 days

Bonus and Rewards:

You have the opportunity to earn Quarterly Bonuses, bonuses for successfully passing Mystery Shopper Visits, bonus if your store breaks its revenue records, Going the Extra Mile recognition bonus and rewards, and Long Service rewards.

Your Duties:

As one of our Customer Service Assistants, your day-to-day activities will involve:


Handling cash and giving change
Providing food and beverages to customers
Promoting offers, events, and other bonuses in store
Maintaining the appearance of the store
Checking the ID of customers who look 25 and under


Bonuses:

We offer an array of Performance-based bonuses, Mystery Shopper bonuses, ‘Going the Extra Mile’ Bonus, and Long Service awards.

The Candidate:

We are looking for someone who is friendly, outgoing and able to take on a challenge. You will have a professional, customer focused approach and a can do attitude.

The ideal candidate would:


Deliver excellent customer service at all times
Create a welcoming and friendly environment for all customers
Follow guidance and procedures
Be well presented & professional at all times


The Company:

Admiral (the trading name of Luxury Leisure Talarius) is part of the highly esteemed Novomatic Group and is a renowned provider of arcade and slots entertainment bringing the casino experience to the UK High Street. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and service for customers to enjoy the experience.

We are a fast paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable.

Only successful applicants will be contacted. The advert will be held upon receipt of sufficient number of applicants.

The company care about your privacy and we are committed to processing your personal information in accordance with the GDPR Data Privacy Laws. By you submitting your CV you are agreeing to your CV being retained in a secure location

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