IT Officer

Recruiter
Freight Personnel
Location
Eddington
Posted
20 May 2019
Closes
21 May 2019
Contract Type
Permanent
Hours
Full Time
Our client is a well-established global service provider to the Freight forwarding, express and international parcels, and warehousing and logistics industry The network has more than 354 locations across 60 countries and with 13,000 employees serving alliance customers and attending to the details of their business round the clock, around the globe. We are now recruiting for an IT Officer to work at my client's site in Colnbrook, Heathrow. The successful candidate will be using our support desk to assist in the administration of a busy medium sized site and providing remote line 1 & 2 technical support to other sites within the business. This will involve deployment and maintenance of Windows Clients, some Windows, Linux and VMWare based Server administration as well as regular face to face contact with non-IT colleagues during installation/assistance tasks. In order to apply you will * Strong inter-personal and communication skills; capable of training users in applications and Windows fundamentals and writing basic documentation. * Capable of handling tricky Layer 8 problems to everyone's satisfaction. * Capability to work via a support desk ticketing system helping both local site and remote users needing assistance, providing a cheerful and helpful window to the IT support team. * High skill with of most Windows commands/utilities. * Familiarity with most basic system administration tools and processes. * Fundamental understanding of a Windows-based operating system; for example, understanding of how the Active Directory system is used in a Domain Environment to control workstations. * Strong understanding of Microsoft Office; capable of training users to make use of specific applications to an intermediate level. * Good understanding of hardware support, able to troubleshoot and repair most simple hardware issues, for example failed network cables/cards. * Have worked in a Windows Server 2008 ->2019 Environment * Basic level of skill in supporting VOIP telephony hardware. Required Background: One to three years of Windows system administration experience. Desirable: * A degree in computer science or a related field. * Understanding of Windows Internals * MCP Desktop Support Certification * Familiarity with networked/distributed computing environment concepts; routing, VLANs, ACLs, firewall systems, adding a workstations to a network, and mount & troubleshoot remote file systems for end users. * Ability to write scripts in some administrative language (Powershell, vb, vba). * Understanding WAN & LAN hardware technologies. Familiarity with Cisco, HP Procurve, Vyatta GUI & CLI technologies an advantage. Benefits: Start Date - ASAP Salary - up to £27,800 per annum depending on experience Hours -Monday - Friday, 9am - 5:30pm ( hours per week) Bonus - Eligible for scheme - 4% Reporting - Reporting to the IT Support Manager No Car Allowance

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