Customer Collections Advisor
Employment Type: Full Time
Reference Number: CHUBB-3658Position Description
Chubb Fire and Security is one of the UKs best known providers of fire safety and security solutions for businesses and organisations nationwide. We have a large Customer Collections department at our Finance Centre of Excellence in Blackburn (near the Hospital, BB1) and we are now looking for experienced Customer Collections Advisors.
-Contact customers to collect outstanding account balances, work with customers to understand their situation and resolve outstanding payment issues
-Work to targets for monthly cash collection and quarterly aged debt
-Negotiate payment plans, follow up failed promises to pay and resolve disputes
-Update customer account information
-Reconciliation of customer accounts
-Prepare overdue debts for legal action
You will have proven Collections experience including strong negotiation skills, chasing outstanding debt, and working to targets. With strong communication skills, you will have good relationship building skills. You will be able to work on your own initiative as well as part of a team and possess the ability to work under pressure.
We welcome applications from talented Customer Collections Advisors, Credit Controllers, Collections Agents, Finance Officers and Accounts Assistants who live within a commutable distance of our Blackburn site, based at BB1.
Commutable local areas could include Bolton, Bury, Rochdale, Oldham, Middleton, Chorley, Leyland, Blackpool, Southport, Lancaster, Burnley, Colne, Skipton, Clitheroe, Halifax, Huddersfield, Lancashire.
Chubb is an Equal Opportunity Employer.
-Competitive base salary
-24 days holiday
-Free on-site parking
-Company pension scheme
-24/7 access to an online employee discount platform. Save money on everything from groceries, electronics, fashion, holidays and much more
With values that focus on Performance, Quality, Responsibility, Innovation, Customer Care and Employee Opportunity, our truly global company also offers excellent career progression, with a world renowned employee scholar scheme.
The Chubb brand is one of the most recognised fire and security brands in the world.
From fire extinguishers, fire detection and suppression systems to digital CCTV surveillance and intruder alarms, we provide a full range of innovative products and services to customers, including FTSE 100 companies.
Chubb, a United Technologies Corporation business, is a truly international, talent driven company focused on performance and results.
We are committed to the continuing development of every employee; therefore we encourage and strongly support career progression, with opportunities for promotion within our organisation and throughout the wider UTC global group.
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