Payment Service Advisor- Nights

Recruiter
Wote Street People
Location
Basingstoke
Posted
17 May 2019
Closes
21 May 2019
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

Night Shift Payment Services Advisor / collections agent

Are you enthusiastic and passionate about Customer Service ?

This is a busy payment services advisor/ collections agent position . The primary responsibility is to secure payments with customers by phone.

Key Responsibilities -
-Collection calls with the primary function of recovering outstanding debts in high volume in a fast paced retail finance enviroment
-Provide customer service in relation to collection issues
-Process customer payments and refunds
-Monitor and update systems to identify outstanding debts

The Ideal candidate will have -
-Collection experience and the ability to negogiate and recover funds whilst maintaining a manner which shows sensitivity , tact and professionalism
-Excellent telephone manner
-Good computer skills, Excel & Word

This is a night shift position of 7.5hrs between 10.00pm and 9.00am sunday night to friday morning on a rota basis .

Salary £25,500k- £27,500k dependant on experience

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