Payment Service Advisor- Nights
Night Shift Payment Services Advisor / collections agent
Are you enthusiastic and passionate about Customer Service ?
This is a busy payment services advisor/ collections agent position . The primary responsibility is to secure payments with customers by phone.
Key Responsibilities -
-Collection calls with the primary function of recovering outstanding debts in high volume in a fast paced retail finance enviroment
-Provide customer service in relation to collection issues
-Process customer payments and refunds
-Monitor and update systems to identify outstanding debts
The Ideal candidate will have -
-Collection experience and the ability to negogiate and recover funds whilst maintaining a manner which shows sensitivity , tact and professionalism
-Excellent telephone manner
-Good computer skills, Excel & Word
This is a night shift position of 7.5hrs between 10.00pm and 9.00am sunday night to friday morning on a rota basis .
Salary £25,500k- £27,500k dependant on experience