Deskside Support Engineer

Recruiter
concept resourcing
Location
York
Posted
18 May 2019
Closes
21 May 2019
Contract Type
Permanent
Hours
Full Time

Concept Resourcing are currently looking to recruit Experienced Desk side IT Support Engineers / Floorwalkers within/ commutable to York
Contract will start in May 2019.


Package information:

  • Working hours are 08.00 until 16.00
  • Up to £110 per day.


The Role:
Will involve the following tasks:

  • IT Support of all office based customers using a broad variety of mainstream and bespoke applications on Windows 7/Windows 10 operating system
  • Provision of remote desktop support to all customers
  • Administration for Windows 7/ 10 Exchange, RAS (Secure ID), Internet and Intranet
  • All work completed within agreed SLAs
  • Delivery of excellent customer service


The Candidate:
MUST have a minimum of 1-3 years' employment experience within an IT deployment role and be able to:

  • Experience as a 2nd line desktop analyst, in a similar organisational structure
  • 2nd Line Support/Troubleshooting of desktops/laptops and associated applications
  • User and desktop account administration e.g. Active Directory
  • MUST be able to pass a basic vetting screening
  • Provide the client with high levels of customer service and have a proven background in doing so.


If you are interested in this vacancy please click apply

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