Deskside Support Engineer

concept resourcing
18 May 2019
21 May 2019
Contract Type
Full Time

Concept Resourcing are currently looking to recruit Experienced Desk side IT Support Engineers / Floorwalkers within/ commutable to York
Contract will start in May 2019.

Package information:

  • Working hours are 08.00 until 16.00
  • Up to £110 per day.

The Role:
Will involve the following tasks:

  • IT Support of all office based customers using a broad variety of mainstream and bespoke applications on Windows 7/Windows 10 operating system
  • Provision of remote desktop support to all customers
  • Administration for Windows 7/ 10 Exchange, RAS (Secure ID), Internet and Intranet
  • All work completed within agreed SLAs
  • Delivery of excellent customer service

The Candidate:
MUST have a minimum of 1-3 years' employment experience within an IT deployment role and be able to:

  • Experience as a 2nd line desktop analyst, in a similar organisational structure
  • 2nd Line Support/Troubleshooting of desktops/laptops and associated applications
  • User and desktop account administration e.g. Active Directory
  • MUST be able to pass a basic vetting screening
  • Provide the client with high levels of customer service and have a proven background in doing so.

If you are interested in this vacancy please click apply

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