TECHNICAL SERVICES ASSISTANT

Recruiter
Plum Personnel
Location
Hersham
Posted
16 May 2019
Closes
19 May 2019
Contract Type
Permanent
Hours
Full Time

TECHNICAL SERVICES ASSISTANT

SALARY £22,000 to £25,000

HERSHAM

Our client are looking for a responsible Technical Services Assistant to create technical sale proposals and assist in coordinating the service desk.

As the Technical Services Assistant, you will be reporting directly to the Technical Services Manager. Your main responsibilities would include working closely with the service desk, engineers and clients to organise the day to day, as well as using job reports to create sales proposals.

The role is office based however there is capacity to progress into a versatile role with site visits with clients and engineers.

Main duties:

  • Creation of sales proposals
    • Using job reports to create a picking sheet for a solution/remedials
    • Writing a formal quotation of the works or solution put forward
  • Scheduling engineers in the service diary using CASH and Outlook
  • Answering the phone to clients and engineers’ queries
  • Organising emergency call outs for engineers
  • Raising and closing of jobs on the diary
  • Invoicing works that have been completed
  • Generally assisting in service desk duties

Preferred qualifications:

Degree Level in engineering or IT

Essential Requirements:

Technically minded

Good phone manner

Multi-task capabilities

Please note if you have not been contacted by Plum Personnel within seven days then unfortunately on this occasion you have been unsuccessful. Due to the high level of applications we are receiving at this time, we are unfortunately unable to give individual feedbacks. Plum Personnel is acting as an employment agency in relation to this vacancy. Plum Personnel is an equal opportunities employer.

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