Service Delivery Manager, Milton Keynes, Salary up to £50,000

Recruiter
Oscar Associates Limited
Location
Milton Keynes
Posted
17 May 2019
Closes
21 May 2019
Contract Type
Permanent
Hours
Full Time

Service Delivery Manager- Service Now, ITIL Processes, Customer service, Service Reviews, Microsoft Office 365, People Manager, Service Management Reporting - Milton Keynes - £50,000 Per Annum + Benefits

The Role

A fantastic opportunity has arisen for a Service Delivery Manager (Service now, ITIL Processes, Service Reviews, Microsoft Office 365, Management, Service Management Reporting) to join a well established company based in the heart of Milton Keynes! As the Service Delivery Manager (Service now, ITIL Processes, Service Reviews, Microsoft Office 365, Management, Service Management Reporting) you will be responsible for motivating others to achieve goals, develop and build effective relationships with customers and colleagues alike. The Service Delivery Manager (Service now, ITIL Processes, Service Reviews, Microsoft Office 365, Management, Service Management Reporting) should be able to identify new ideas and processes and manage three Service Delivery Analysts.

Requirements:

  • ITIL Qualified to a foundation level
  • Background in IT Operations and Service Delivery
  • Applying ITIL processes
  • Use maturing ITIL processes through tooling
  • Experience using Service Now
  • Dealing with high profile customers / clients
  • Conduct Service Reviews / CABs / other SM related activities
  • Review Service Management Reporting
  • Development practices / Agile
  • Microsoft Office 365
  • Excellent people management skills
  • 3rd party Vendor Management

The Company

This company has been a trusted partner to the global betting industry for over 30 years; they are currently at the forefront of innovation and are responsible for delivering live data to hundreds of customers all over the world. This company prides themselves on having a very hard working but friendly environment!

APPLY NOW!

Service Delivery Manager- Service Now, ITIL Processes, Customer service, Service Reviews, Microsoft Office 365, People Manager, Service Management Reporting - Milton Keynes - £50,000 Per Annum + Benefits

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