IT Service Desk Agent

Recruiter
TEC Partners
Location
Cambridge
Posted
16 May 2019
Closes
21 May 2019
Contract Type
Permanent
Hours
Full Time
Job Title: Service Desk Agent Location: Cambridge Job Type: Permanent Salary: Circa £25,000 DoE This is an excellent opportunity to work in a fast paced technical support environment with a market leading company in Cambridge. The ideal candidate will be tech savvy and have exceptional customer service skills Essential Requirements: Experience of working in a technical support environment Excellent communication skills Proven commercial experience of Windows Server and SQL Technically astute with a detailed, methodical approach Main Duties Include: Troubleshoot technical issues and follow all requests through to resolution Provide technical support via phone and remote sessions to meet standard and premium SLAs Attend customer meetings Follow ITIL guidelines and industry best practice Please don't hesitate to get in touch for full details.

Similar jobs

Similar jobs