Service Development Manager

Reqiva Ltd
16 May 2019
21 May 2019
Contract Type
Full Time
Development Manager

Reqiva are seeking a Service development Manager for an organisation that are a specialist in providing software solutions that some of the biggest UK banks and Estate agents in the U.K.

The Opportunity:

They provide software services to the largest UK financial institutions and surveying firms and have done so for over 30 years.

They believe in building great customer relationships and supporting their customers with changes to applications allowing them to respond to the dynamic residential valuation market.

We are looking for an individual who can demonstrate a combination of supporting business change and project management with a wide experience of software development methodologies.
The role will be part of the wider department management team and hence be able to carry out Line Management responsibilities (such as 121's, annual appraisals etc.).. A Software Development manager who has controlled and managed the service delivery of projects is an ideal fit for this position.

The role will involve:

* Coaching and performance management of staff in a matrix environment.
* Developing long lasting relationships with a variety of customers
* Supporting change to that customer base
* Regular progress reporting to customers
* Taking ownership and working with various functions to provide a single point of contact for delivery related functions.
* Dealing with customer escalations

About You:
You will be able to demonstrate accountability and ownership in all you do. You will have a background in a variety of aspects of the software development lifecycle but more recently been involved in management of both internal teams and deliveries to external clients.

You will be hardworking and passionate to improve the way we work, understanding different skills and techniques to motivate and improve the performance of a team. You will be excellent in front of customers demonstrating a professional approach to software delivery and customer management.

You will enjoy a role where the variety stimulates rather than challenges you.

Location: Reading
Job type: Permanent
Salary: £70,000

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