ICT Applications Support and Development Officer - Council

Walsall Council
16 May 2019
21 May 2019
Contract Type
Full Time
Job Title: ICT Applications Support and Development Officer

Location: Walsall

Salary: £25,212 - £29,614 per annum

Job Type: Full Time, Fixed Term for 18-months

Closing date: 2nd June 2019

ICT Technical Services are responsible for the provision of ICT Service Desk, Infrastructure (Data Centre, Networking and Desktop), Applications Development and Support Services for the whole of the Council and partner organisations.

The successful candidate will be joining ICT at a time of growth as they work together to help move the council towards achieving its Digital Transformation agenda. This important post will operate within the Application Support and Development team.

The Successful Candidate

As an Applications Support and Development Officer you will provide application support for ICT applications used by the various business areas of the Council. You will be required to assist Senior Application Support and Development Specialists in any software development activities relating to the support of these Business Applications.

You will have some experience in a 1st or 2nd line support role and be familiar with some of the following development technologies:

  • Visual Studio 2010 or higher
  • .Net Framework
  • VB
  • C#
  • Model View Controller
  • Perl
  • Java
  • SQL
  • Transact SQ
  • XML
  • jQuery
  • E-Forms
  • MS Access
  • You will be able to work independently dealing with support calls and cooperatively with colleagues to resolve outstanding calls.

    For this role the successful candidate must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).


  • A generous annual leave entitlement offering (for this role) a minimum 28 days leave per year plus 9 concessionary days and in addition to a flexible working scheme that allows up to a further 12 days leave per year
  • Access to an award winning pension scheme
  • Recent development of the working environment which has created a modern professional space in which to work with improved technology that allows agile working
  • Promotion of training and development opportunities to all employees to help them progress and gain new skills
  • A genuine commitment to equality of opportunity for staff and customers - the council aims to employ a representative workforce that reflects the communities they serve
  • Are you looking for a role that makes you proud to be a part of a team? Are you eager to be part of an empowered and appreciated service?

    Their ICT Service uses the latest technologies, including Microsoft O365, to improve and develop both their services and customer experience.

    This is creating exciting career opportunities. So they’re looking for ICT professionals who are proud of their abilities and eager to work for a proud organisation.

    Come and talk to them at the Recruitment Open Day on Thursday 23rd May at the New Art Gallery in Walsall. Drop-in any time between 2pm and 7pm.

    You will be able talk to their Proud Team who can tell you all about the exciting ICT opportunities that the Council can offer.

    Please click on the APPLY button to complete your application at the Company's careers page.

    Candidates with experience of: 1st Line Technical Support Advisor, 1st Line Technical Support Analyst, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, 2nd Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, 2nd Line Support Technician, Technical Support, IT Support, IT Systems Support, 1st Line Support, 2nd Line Support, IT Customer Support Advisor may also be considered for this role.

    This job was originally posted as www.totaljobs.com/job/86418180

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