Shop Floor Manager

Recruiter
Pets Corner
Location
Cheltenham
Posted
15 May 2019
Closes
19 May 2019
Sector
Retail
Contract Type
Permanent
Hours
Full Time

Shop Floor Manager

Full Time- working any 5 out of 7 days a week

Waitrose Complex, Honeybourne Way, Cheltenham GL50 3QW

We are an award-winning family run business, and now have over 150 stores around the country.

Dedicated to providing the best animal welfare and customer service in the industry and have a genuine enthusiasm for people and pets.

The role of Shop Floor Manager will include:

  • Ensuring our animals are well cared for, safe and healthy
  • Leading by example by demonstrating a hands-on approach to motivate and train the team
  • Identifying any improvements needed to grow the store and help develop the team
  • Delivering exceptional customer service at all times and going ‘the extra mile’ when required
  • Key holding responsibilities, opening and closing of the store
  • Processing cash and card transactions, cash up and banking duties
  • Checking deliveries and notifying of discrepancies when applicable
  • Only ever selling pets once sure that the prospective new owner totally understands the pet’s requirements
  • Recommending and promoting products and services to customers
  • Maintaining high standards and ensuring products are fully stocked, well presented and clean with a good shelf life
  • Keeping up to date with promotions and ensuring shelf labels are up to date

Essential skills required for the role of Shop Floor Manager:

  • Leadership and management qualities
  • Unrivalled passion for animals and their welfare
  • A confident, positive and helpful attitude
  • Strong customer focus with a desire to genuinely get to know our customers and their pets, building strong relationships
  • Strong team focus with the ability to motivate others
  • Excellent communication skills
  • The ability to confidently handle cash and card payments
  • A thirst for continued training including product knowledge, pet welfare policies and professional development
  • The drive and determination to work equally well as part of a busy team and under own initiative

Why join us?

Pets Corner has become a larger company however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

Benefits of becoming a Shop Floor Manager with Pets Corner include:

  • 35% discount on accessories, 25% on food
  • Continuous training and development via our world class in-house training programme and external courses
  • Opportunity to earn performance related bonuses

This job was originally posted as www.totaljobs.com/job/85994728

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