1st Line Support Technician

Recruiter
Clearwater People Solutions Ltd
Location
Brentwood
Posted
14 May 2019
Closes
21 May 2019
Contract Type
Permanent
Hours
Full Time

1st Line Support Technician

We are currently recruiting for a 1st Line Support Technician based in Brentwood. The 1st Line Support technician will be part of a team of technicians providing high quality 1st Line and 2nd line I.T support to 1600 staff in 3 office locations. The successful 1st Line Support Technician will support a variety of widely used and bespoke technologies.

Key Responsibilities of a 1st Line Support Technician

  • Working within a varied internal service desk environment supporting and resolving a high number of issues at 1st Line and escalating where required
  • Maintain strong and clear communication throughout discourse
  • Remain polite and provide a high quality of customer service

Key Skills and background of a 1st Line Support Technician

  • Experience of working as a 1st Line Support Technician or a similar role
  • Experience of supporting Active Directory
  • Strong customer service skills and experience
  • Experience of supporting Windows 10 would be beneficial
  • Experience of supporting Office 365 would be beneficial

For more details please apply.

Brentford / Chelmsford / Brentwood / Romford

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