IT Field Engineer - North East (Home based)

Recruiter
Netwirking Ltd
Location
Carlton-in-Cleveland
Posted
10 May 2019
Closes
21 May 2019
Contract Type
Permanent
Hours
Full Time

Salary: £22,000 (additional bonus scheme in place for an extra £2k per year)

I am looking for an experienced IT Field Engineer to join my client who is the UK's leading supplier of technology.

The main focus of the role is to break/fix repair on desktop PC’s and Laptops at their client base across the North East.

The role is home based and you will be supplied with a company vehicle plus a locker in which you will be able to access your equipment from and be on the way to your job before 9AM.

A full clean drivers licence is required.

Your main responsibilities are;

  • To make sure all your work is complete to a professional standard in any working day.
  • Ensure all service administration is complete.
  • Make sure all allocated equipment is maintained and locatable at all times.
  • Keep the company vehicle tidy and in excellent condition.
  • Be prepared with all the parts needed and to make sure these are easily locatable.

Additional responsibilities;

  • Maintain good customer relations and ensure customers are left with a working device or left with clear information on when a return visit will be attempted.
  • Ensure that all job details are fully updated before leaving customer site.
  • Maintain communication with the call allocation team throughout the day.

Great characteristics to have;

  • Good team player
  • Calm under pressure
  • Responsibility
  • Decision Making
  • Communication
  • Problem Solving
  • Technical Skills
  • Trustworthy

Essential experience;

  • Previous experience in a IT Field Engineer repair role (hardware) or similar would be advantageous

Desired experience;

  • Relevant IT & Tech support qualifications, for example CompTIA A+

If you are interested in this opportunity please apply for more details and I will be in contact with you once short-listing for the role is complete.

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