Training Coordinator

Buchan and London Recruitment
08 Apr 2019
21 May 2019
Contract Type
Full Time

Title: Training Coordinator

Division: Claims Solutions

Location: Colchester

Contract: Permanent

Job Purpose:

We are looking for a Training Coordinator to work with our clients Training Manager to lead their employee development initiatives through creative training events and educational programs.

Duties and Responsibilities:

  • Design, coordination and delivery of other company's Induction and New Starter on boarding programme
  • Communicating with key stakeholders (Team & Operations Managers, IT, HR)
  • Development & maintenance of annual training programme
  • Completing the full training cycle (Identification of needs, plan, schedule, design, develop, delivery, evaluate and post training support)
  • Delivery of classroom, Skype, large & small group training, presentations, workshops and 1 to 1 coaching
  • Development and delivery of a variety of subjects (Incl. technical, regulatory, soft skills and system)
  • To gather, communicate and act on feedback to continually improve the effectiveness of training and the learning experience
  • Creation of learning support material (incl. user guides and reference documentation)
  • To publish learning material & raise the profile of The Training Team and self-development
  • Record keeping & administration (incl. training hours, training received, mail box)
  • Coordinating external training and events Occasional offsite support to other Davies locations

Skills & Experience:

  • The ideal candidate has technical motor claims handling experience. Excel, PowerPoint and previous training experience is desirable, but not essential.
  • Strong verbal and written communication skills
  • The ability to build strong professional relationships
  • A flexible and tenacious attitude
  • A welcoming and approachable demeanour
  • Strong organisational skills and self-discipline
  • An engaging, positive and inspiring manner
  • Professionalism under pressure
  • Ability to work within tight deadlines
  • Ability to work on own initiative within scope
  • Passion for learning and development

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