2nd/3rd Line Support Engineer

Recruiter
XACT PLACEMENTS LIMITED
Location
Exeter
Posted
23 Apr 2019
Closes
04 May 2019
Contract Type
Permanent
Hours
Full Time
Are you looking for a new exciting opportunity working as a 2 nd /3 rd Line Engineer to work for a successful MSP based in East Devon? Main Duties of the Role Provide second and third line support to customers Be a point of escalation for 1 st line issues Ensure that incidents are resolved in a timely manner in-line with SLAs Proactively help to resolve tickets Occasionally assist with projects Some travel to customer sites Your Skills and Experience 2 years+ in an IT support role Excellent planning and problem-solving capabilities Ability to work under pressure Self-starter and with communication skills Customer focussed Salary £25,000-£30,000 per annum, depending on experience

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