Customer Service Advisor

Hays Office Support
London (Greater)
22 Apr 2019
10 May 2019
Contract Type
Full Time
Customer Service Advisor Job 19,000 - 20,000 plus Bonus

Your new company

This financial services company is well known throughout the UK and they are looking to recruit customer service advisors in Croydon.

Your new role

* The company are looking for Customer Service Advisers, situated in their call centre in Croydon. You will be at the frontline of delivering a high-quality experience to our customers. You’ll be the first point of contact for customers over the telephone and by email.

What you'll need to succeed

* To be successful as a Customer Service Adviser, you will have a passion for delivering great service and understanding the importance of the customer to the business. You’ll have a natural ability to explain complex information clearly and simply using your excellent communication and listening skills.

* A great Customer Service Adviser is able to use their personality to build a fantastic rapport with the customer and at the same time, be able to listen to their needs and deliver a 5 star tailored service

* Good computer skills and attention to detail are essential in our fast paced environment.

* Previous experience in customer service position is essential.

What you'll get in return

* Yearly bonus based on the company’s and individual performance

* 24 days holiday plus bank holidays

* Social working environment with four paid company events a year

* Protection benefits provided as part of the package – life assurance, income protection, personal accident insurance and private healthcare

* Subsidised cafeteria and dress down Fridays

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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