Customer Service Advisor

Recruiter
Hays Office Support
Location
London (Greater)
Posted
22 Apr 2019
Closes
10 May 2019
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Customer Service Advisor Job 19,000 - 20,000 plus Bonus

Your new company

This financial services company is well known throughout the UK and they are looking to recruit customer service advisors in Croydon.

Your new role

* The company are looking for Customer Service Advisers, situated in their call centre in Croydon. You will be at the frontline of delivering a high-quality experience to our customers. You’ll be the first point of contact for customers over the telephone and by email.

What you'll need to succeed

* To be successful as a Customer Service Adviser, you will have a passion for delivering great service and understanding the importance of the customer to the business. You’ll have a natural ability to explain complex information clearly and simply using your excellent communication and listening skills.

* A great Customer Service Adviser is able to use their personality to build a fantastic rapport with the customer and at the same time, be able to listen to their needs and deliver a 5 star tailored service

* Good computer skills and attention to detail are essential in our fast paced environment.

* Previous experience in customer service position is essential.

What you'll get in return

* Yearly bonus based on the company’s and individual performance

* 24 days holiday plus bank holidays

* Social working environment with four paid company events a year

* Protection benefits provided as part of the package – life assurance, income protection, personal accident insurance and private healthcare

* Subsidised cafeteria and dress down Fridays

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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