Support Worker

Recruiter
Look Ahead Care and Support
Location
South Brent
Posted
22 Apr 2019
Closes
10 May 2019
Sector
Charity
Contract Type
Permanent
Hours
Full Time
Recruiting a Support Worker to join our Mental Health service in Brent!
GBP 21,944 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.
This role is working 40 hours per week.
Crown House: is a 24 hour and 7 day a week 20 bed mix gender hostel which provides short term supported housing for vulnerable adults, to include single homeless people (including those with an offending background and diagnosed Mental Health), homelessness, and other various support needs such as Substance Misuse and dual diagnosis. The Service provides 12.5 hour weekly support to customers who reside in the hostel.
Job Overview:
To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
Scattered Sites:
There are in total 9 scattered sites across the contract. The sites make up include properties for mixed genders single homeless with support needs.
Key Responsibilities:
- To provide a flexible and responsive support service that is tailored to each customer’s abilities and aspirations
- To implement the principles of personalisation, as part of a local service plan.
- To maximise the customers’ independence.
- To motivate customers to access educational and training opportunities and to integrate fully in the community
- To support customers to sustain their tenancies
- To promote customer involvement in all aspects of your work
- To maintain appropriate records to a professional standard in accordance with Look Ahead’s policies and procedures.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer–focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
Skills, Knowledge and Experience:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role

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