1st Line Application Support Analyst; Covent Garden; £25k

Langley James IT Recruitment
London (Greater)
22 Apr 2019
10 May 2019
Contract Type
Full Time
1st Line Application Support Analyst; Covent Garden; up to £25k + Bonus

1st Line Application Support Analyst, paying up to £25k is required by a global Digital Tech Solutions Company for their UK base near Covent Garden. The Company who are passionate about offering a tailored solution to their large client base are seeking an individual with a passion for customer service and who is an inquisitive troubleshooter. Joining a team of 4 and reporting to a team leader you will have training provided on all bespoke applications and will be willing to work on a shift rotation consisting of 8 hour shifts covering the service desk between 7.30am-8:30pm

As the 1st Line Support Analyst you will be supporting the global applications used by some of the World's most recognised brands. You will be organised, diligent and possess experience of answering queries from a user base in the UK and overseas. The environment is friendly, and fast paced and the Company would be seeking someone outgoing and personable.

Experience with the following would be hugely advantageous:

Experience Supporting bespoke software applications

MS SQL - (Apply online only) - including writing queries

VB or PowerShell scripting

MS Server - 2008 / 2016

Windows - 7 & 8

Any experience with AWS would be beneficial as would Service Desk tools - Zendesk, JIRA etc).

You should be an experienced problem solver, have excellent Customer Service values as well as being a motivator in what can be a demanding environment.

This is a fantastic opportunity to join a Company with a passion for staff development in a great location. For the right person, the Company will offer a salary of up to £25k and in addition offer a Company bonus scheme and benefits including 25 days annual leave (+ bank holidays), bonuses and the opportunity for overseas travel.

If you feel you have the right skills and experience, please click on the apply now function

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