Service Manager (Hard Services)

Omni RMS
London (Greater)
22 Apr 2019
10 May 2019
Contract Type
Full Time
Are you looking for a new exciting challenge?

My client are leading maintenance company which operate throughout the UK. As a Service Manager you'll be managing the hard FM (reactive and planned) service of 38 buildings across a healthcare contract. Sites include mental health centres, day care centres and in-patient/out-patient centres across South London. The Main site/base is in Sidcup.

This position, you will be involved in management of both the on-site and mobile engineering teams. You will manage the operational delivery of the contract to ensure the provision of a quality, client focused service that meets SLA’s and contract obligations. You will be looking after a team of 7 engineers.

Key responsibilities;

* Day-to-day management of the delivery of hard FM services, ensuring statutory compliance with current legislation and local codes of practice.

* Ensure daily commitments are met in accordance with KPI’s/SLA’s and other requirements detailed within the contract documentation.

* Review and quality check contract performance reports prior to issuing to the client(s).

* Manage and develop client relationships.

* Ensure that all management tasks are completed and deadlines are met.

* Manage engineer performance to maximise efficiency and productivity ensuring Service Level Agreements are met in a cost effective manner.

* Provide reports on RML performance and other items to the Contract Manager as necessary and present to relevant parties as required.

Person specification;

* Mechanical or Electrical background essential

* Knowledge of water treatment / L8

* Commercial background ideally healthcare

* Strong experience of people management

On offer;

* 25 days holiday plus bank holidays

* Car allowance

* Good pension scheme

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