Operations Manager

Employment Specialists Ltd
23 Apr 2019
26 Apr 2019
Contract Type
Full Time

This is an excellent opportunity to lead and manage an Underwriting function where you will be building technical excellence and delivering profit and income targets.

You will be ultimately responsible for sales, servicing and trading for all your Broking customers while underwriting Commercial risks, in a highly competitive market.

You will need to demonstrate a strong technical commercial underwriting background with a hands-on focus but also strong leadership and management experience.

Your key responsibilities as Operations Manager will include:

  • Building an Underwriting team for excellent Broker service and profit performance
  • Delivering underwriting results through account management and analysis of underwriting trends
  • Implementing underwriting philosophy and strategy to meet financial objectives
  • Underwriting governance and monitoring of underwriting controls
  • Implementing underwriting philosophy and strategy to meet financial objectives
  • Demonstrating underwriting expertise and leading relationships with key customers to deliver profitable growth
  • Technical referral point and decision maker on underwriting and business issues
  • Leading, managing and inspiring the underwriting team through effective performance management
  • Ensuring operational and customer service excellence

To be a successful Operations Manager you will demonstrate:

  • Proven experience and ability to lead and motivate underwriting teams
  • Technical underwriting expertise in a commercial insurance environment at a senior level
  • Strong operational and strategic planning experience
  • Excellent relationship management skills with successful long term relationships both internally and externally

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