Membership Sales Advisor | Wyndley Leisure Centre

Serco Leisure
Sutton Coldfield
23 Apr 2019
28 Apr 2019
Contract Type
Full Time
Membership Sales Advisor | Wyndley Leisure Centre

Location: Clifton Road, Sutton Coldfield, B73 6EB

Working hours: 4 hours per week

Salary: £18,25.5 + Commission & Overtime opportunities

Are you passionate about sales?

Would you like to join our fantastic team at Wyndley Leisure Centre?

An exciting opportunity has arisen as we’re currently recruiting for a Membership Sales Advisorsto work 4 hours per week between Monday to Sunday.

Opened in 197, Wyndley Leisure Centre is the largest leisure centre of its kind in Birmingham. A number of facilities are available at the centre including a main pool, teaching pool, diving boards, 8 lane 4m running track, all weather pitch, sports hall, dance studio, creche and much more.

Birmingham Community Leisure Trust is committed to providing a safe, warm, clean, friendly, fun environment for the local community at an affordable cost. Honesty, integrity and a positive, can-do attitude are key to helping us deliver this mission and are values we expect from each individual.

We share your passion for leisure and we will offer a safe, fun and professional working environment with excellent development opportunities. You will also receive free gym membership for you and a family member across 8 of our fantastic leisure centres!

Purpose Of Role

The Membership Sales Advisor will be responsible for assisting the Contracts Commercial Team in the promotion and sale of the centre’s facilities. The Membership Sales Advisor will need to follow the appropriate sales manual which outlines the system, procedures, processes and standards to be employed at their facility in the delivery of membership sales.

Principal Duties

To Promote the centre’s products, services and membership options
Encourage potential customers / members
Conduct tours of the facilities
Advise the Commercial Manager on and help plan lead generation programmes
Increase membership sales in line with targets
Maintain and develop a customer database
Have a good knowledge of a computerised membership database system
To have a good knowledge of competitors and track the monthly promotions
Carry out other related duties as from time to time may arise or be assigned by the General Manager Essential Skills

Experience in a customer service, sales or leisure industry
Minimum GCSE Maths and English or equivalent
Excellent communication skills
Computer literate
Good telephone manner
Self-motivated and organised If you have the essential skills, experience and qualifications to fulfil this role, please apply now and upload a copy of your CV.
Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 345 1 4 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application should the closing date of the advertisement be brought forward. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.

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