UK IT Services Manager

Hays Specialist Recruitment Limited
23 Apr 2019
06 May 2019
Contract Type
Full Time

Seeking an experienced IT Service Manager to lead service delivery across our UK operation

UK IT Service Manager
Reading, Berkshire UK
Competitive + Benefits

Your new company
We're a vibrant and internationally leading organisation who deliver new and exciting marketing campaigns which vastly increases the exposure of our global clients. We've grown our business across Europe and now have need for an IT Service Manager to lead a specialist technical team and ensure that our users receive the best possible service Information Technology can provide.

Your new role
You will work directly alongside our IT Director and become renowned across the organisation as a key stakeholder in our senior leadership team. You'll own the delivery of IT Services across the UK and create an environment of continuous improvement, where operational teams are invested in and value changes in the IT service they receive. We truly consider ourselves a 'people first' IT department, so you'll spend time speaking with users and stakeholders from every corner of our business in your goal of achieving excellent service and project delivery.

You will manage an onsite team of 1st-4th line engineers, making a lasting impact on our business by implementing an ethos of career development in your team and leading from the front with hands on support when necessary. You'll be the lead project manager for all UK IT Service projects, including cloud integration and business change.

What you'll need to succeed
As the successful applicant, you'll have previously worked as an IT Leader or IT Service Delivery Manager in a similarly diverse environment. You will be comfortable managing projects, business change and IT budgets whilst also leading client facing technical teams. We're looking for a leader who is not opposed to pitching in with technical support, we want our users to receive the best possible support and therefore need an approachable figurehead for the department.

What you'll get in return
We're offering an exciting opportunity with a respected, global organisation who are truly innovative in what we do. You'll be offered a very competitive Salary and Benefits package and the opportunity to make national strategic change in a unique organisation. You'll be supported with a closely-knit management team and cutting edge systems and technology, based in beautiful offices in Reading.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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