IT Coordinator & Junior 2nd Line Support

Recruiter
Mploy Staffing Solutions
Location
Bournemouth
Posted
23 Apr 2019
Closes
28 Apr 2019
Contract Type
Permanent
Hours
Full Time

IT Coordinator & Junior 2nd Line Support

Are you a tech savvy?

Mploy are pleased to be working with one of our established clients near to Bournemouth, who are looking for a professional, confident and enthusiastic person to join their growing and dynamic team.

You will ideally have 1-2 years' experience within an IT support role and be able to display knowledge of Networking, Servers, Firewalls and if you have worked with Microsoft packages (inc. Office 365) would be an advantage.

Responsibilities:

  • Accurate logging and tracking of customer service requests
  • Customer installation administration
  • Provide 1s/2nd line support where appropriate, and effective management of workload
  • Liaise with 3rd party suppliers to meet the service needs of our customers and keep clients updated throughout the process.
  • Test new products and refer to clients where appropriate
  • Installation and upgrades of client servers, networks, & cloud-based services

What we're looking for:

  • Attention to detail and accuracy essential
  • IT literate and some knowledge of networked IT infrastructures
  • Good ability with Microsoft office applications
  • Strong team player
  • Confident professional manner
  • Full driving license or the look to gain one shortly.

Hours: Monday-Friday 9-5.30pm

If you think you're the right person for the job press APPLY now! or give us a call and ask for Sophia@Mploy

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