Procedure Writer

Recruiter
Link Asset Services
Location
Beckenham
Posted
21 Apr 2019
Closes
26 Apr 2019
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Company Description Link Asset Services is a fast growing, dynamic business with market leading positions across our areas of expertise – funds, market services, corporates and private client, and banking and credit management services. With offices across the UK and Europe we are part of Link Group who are headquartered in Australia. A truly global organisation, Link Group provides us with a strong platform to realise our growth ambitions and continue to build on our success. You can play a key part in this – at Link Asset Services we recognise the importance of supporting and developing our people, so we listen to colleagues, train our teams and invest in great working environments. Add to that a culture that champions respect and integrity, a diverse and inclusive colleague base and a commitment to positively influence the communities we work with and you’ll get a flavour of life at Link. At the bottom of this role advert, you’ll find more information on why you’ll enjoy working with us… Job Description Engage with business stakeholders and selected members of each business department to acquire knowledge of each unit's operations and procedures. Create process maps for end-to-end processes. Draft, re-write and issue approved procedural documents, using the appropriate review cycle, to relevant colleagues in accordance with deadlines. Able to manage changing requirements and pay close attention to the details under pressure. Plan, monitor and escalate tasks and issues encountered, reporting to the Lead Procedure Writer, Business Change Manager or Project Manager where delivery will not meet defined dates. Maintain change and version control of processes taking ownership to ensure that quality and accuracy are maintained. Support the Business Assurance Testers on testing activities that will prove the accuracy of the procedures and ensure any deficiencies/ambiguity are amended for re-testing as required. Work with the Training and business functions to help employees understand and implement the completed processes. Build strong working relationships with subject matter experts, technical leads and other stakeholders. Able to see the bigger picture and identify connections between separate processes. Qualifications A strong academic background educated to University standard Essential Knowledge/Skills: Good communication skills (written and oral) Strong MS Word High standard of written English Previous experience of procedure writing in a commercial or IT environment Preferred Knowledge: Previous experience within the Financial Services sector Knowledge of MS Visio Knowledge of MS SharePoint Generic Competencies: Communication – Oral, Written and Listening skills Planning & Organising / Time Management Quality Orientation Attention to detail Results Focussed Decisiveness Key Competencies: Regulatory Awareness Business Awareness Technical Awareness Additional Information Link Group’s purpose statement ‘Together we achieve’ reflects how much we value working together: with each other; with our clients; and with third parties, to help everyone achieve success – both personal and professional We have an ongoing commitment to career progression, training and education as well as a competitive compensation and benefits package that under pins this. At Link, you’ll find we support achievement and celebrate success. So, if you want to be a part of this, click the ‘I’m Interested’ or Apply button…

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