Service Asset & Configuration Manager

Expiring today

Sopra Steria Recruitment
22 Apr 2019
21 May 2019
Contract Type
Full Time

Service Asset & Configuration Manager



Sopra Steria Recruitment are seeking an experienced Service Asset & Configuration Manager

To join a client in Durham. The role has responsibility for the management and delivery of the Information Technology Infrastructure Library (ITIL) processes in support of Service Asset & Configuration Management. The role will contribute to the design and ongoing roadmap of the Service Management toolset to ensure that Service Asset & Configuration Management is represented and the associated processes and procedures are correctly utilised.

Core responsibilities:

  • Recognised professional practitioner in Service Asset Management, managing the full software lifecycle through a variety of channels including external vendor portals.
  • Implement changes to the design and development of service processes, techniques and deliverables for one or more service strands or project streams.
  • Provide management for stakeholder service areas and/or processes ensuring a high-quality and timely service to all stakeholders, including prospective, students and staff.
  • Contribute to operational leadership teams and decision making to shape the nature and level of support services.
  • Analyse service data and provide reports to Service Heads making recommendations for improvement as appropriate.

Experience required:

  • Professional practitioner in Service Asset Management with knowledge and expertise used to contribute to the delivery and development of services, events and activities within the organisation
  • Experience of implementing policy and procedures and involvement with future changes for a service area.
  • Knowledge and experience of ensuring licence compliance with regulatory and organisational policy and guidelines.

Sopra Steria Recruitment is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation.

Should you choose to contact Sopra Steria Recruitment regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.

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