Service Desk Manager

Recruiter
Reading
Location
Bournemouth
Posted
20 Apr 2019
Closes
26 Apr 2019
Contract Type
Permanent
Hours
Full Time
Role: Head of Service / Service Desk Manager . Skills: - ISO20000, ITIL, Service Desk Management, Client facing, Designing & Implementing Service Management Processes, identifying improvements, SLAs, Providing reports and Statistics. I have a client based in Bournemouth who is looking for a Head of Service / Service Desk Manager who has experience with ISO20000, ITIL, Service Desk Management, Client facing, Designing & Implementing Service Management Processes, identifying improvements, SLAs, Providing reports and Statistics on a Permanent basis. Our Client is offering the successful Head of Service / Service Desk Manager a salary up to £45,000 based on experience. Skills and Experience Required - Excellent communication and people skills - ISO20000 / ITIL - Service Desk Management Experience - Designing and Implementing Service Management Processes - Client Facing Experience - Identifying improvements that would benefit clients - Providing reports and statistics for clients - Ensure SLA’s are in place and monitored / reported If this Head of Service / Service Desk Manager role with experience of ISO20000, ITIL, Service Desk Management, Client facing, Designing & Implementing Service Management Processes, Identifying improvements, SLAs, Providing reports and Statistics opportunity is of interest then please forward your CV along with references and salary expectations and I will endeavour to contact within 2 working days to discuss further. Please Note: If this Head of Service / Service Desk Manager opportunity is not of interest and you know of anyone whom it may be suitable for then please forward this on as our client is looking to interview ASAP.

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