Field Biomedical Engineer

Recruiter
CSG
Location
Derbyshire
Posted
20 Apr 2019
Closes
16 May 2019
Sector
Engineering
Contract Type
Permanent
Hours
Full Time

Field Biomedical/Service Engineer - UK

Home based

£35,000-£40,000 basic salary, bonus and benefits

Are you a current Field or Biomedical Engineer interested in new career/job opportunities?

Do you hold technical service experience with complex installation projects with hospital capital equipment including IT/connectivity/networking solutions?

An innovation leading intensive care/critical care business are urgently looking for a Field Biomedical/Service Engineer, covering a UK wide territory. As a Field Biomedical/Service Engineer you will be responsible for providing on-site technical support to hospital end users, managing customer relationships while delivering and maintaining the highest quality of service at all times.

Brief overview below of responsibilities and requirements:

Responsibilities:

  • Provide field and remote service support for the company's products, solutions and technology (including OEM devices)
  • Receive and respond to customers and when needed, providing prompt and high quality technical service support
  • Initiate repair/replacement of failed and/or defective equipment/devices
  • Support of all component items including from cables, routers, access points, bridges, and switches
  • Perform periodic functional verifications, upgrades and unscheduled service calls as and when needed
  • Provide technical support to the Sales Representative during pre or post-sales activities
  • Assist customers in proper use of the equipment/devices, solutions and technology
  • Identify potential Customer training issues and propose prompt solutions
  • Report customer complaints per the requirements defined in the Quality System Supports, including vendors or hospital staff (clinicians/nurses, IT and biomedical departments)
  • Share information from the field regarding new product suggestions and/or product improvements whenever possible

Requirements:

  • Bachelor's of Science in Engineering or Biomedical degree is required, or equivalent related clinical or technical BS degree.
  • A proven track record in service engineering/biomedical support in the hospital/medical equipment
  • Must have experience with complex hospital IT installation projects, including exposure into IT/connectivity and networking
  • Must be flexible to travel throughout a UK territory, roughly 40% weekly travel

If you feel the above is of interest and the responsibilities/requirements fall in with your knowledge and experience, please apply to this advert.

CSG Talent are an equal opportunities employer working on behalf of our client.

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