Assistant Shop Manager - Abbey Meads

Prospect Hospice
20 Apr 2019
04 May 2019
Contract Type
Full Time

Are you an enthusiastic Retail Assistant Manager? Would you like to develop a rewarding career with a recognised local charity? If so, this is an amazing opportunity to develop your knowledge in a Retail role with a difference and a chance to make a real contribution to the income generation of the Hospice.

Prospect Hospice is an ambitious and caring organisation, with a network of 18 shops selling donated goods as part of its income generation strategy. Each shop has a manager who is a paid member of staff and is supported by volunteers. We are passionate about providing excellent, personalised and compassionate care; and are looking to recruit motivated Retail Staff who share these values.


This role will be 15 hours per week (2 days) which may include Saturdays.

What is the role?

This role assists the Shop Manager to achieve agreed sales targets to maximise income generation. You will effectively manage and display stock in order to maximise footfall and sales, contribute to the development of ideas for new promotions and other improvements to retail practice and undertake daily till and safe reconciliation and banking. In addition, in the absence of the Shop Manager, you will be responsible for ensuring the efficient and compliant day to day operation of the shop, through effective management of your own and volunteer resources.

A key element will be to provide supervision and support to all shop volunteers, and to ensure adequate volunteer cover is in place during opening hours, managing a rota arrangement across all volunteers. It is a requirement of this position, that the Assistant Shop Manager covers the shop in the absence of the Shop Manager. This means, that full time hours will be necessary when the manager is away on annual leave or sick leave.

About you:

  • Proven retail experience
  • Previous supervision of staff, ideally from retail or voluntary sectors
  • Excellent customer services and organisational skills
  • Thorough understanding of target driven accountabilities

It would also be great if you have:

  • Experience of stock control management
  • Product display design and cash management
  • Trading standards and health and safety requirements
  • An understanding of charity/voluntary based sectors would be beneficial

This role will be any two days per week, which may include some Saturdays.

What’s in it for me?

We are changing and growing. It’s an exciting time to join an independent local charity where everyone’s ideas are encouraged and staff participation is really important to us.

We’ll also provide you with a welcoming and supportive working environment, other benefits include:

  • 27 days annual leave entitlement (pro rata for part-time)
  • Contributory pension scheme
  • Occupational health and Employee Assistance Programme
  • Childcare voucher scheme
  • Family-friendly policies and practice
  • Supportive induction, and training and development

Unfortunately, due to the high volume of applications that we receive, it is not possible to respond to every one. If you have not heard from us within 2 weeks, following the closing date of this vacancy, your application will have been unsuccessful.

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