National Training Manager

Network Rail
19 Apr 2019
03 May 2019
Contract Type
Full Time

Network Rail is at the heart of revitalising Britain’s railway. From Crossrail - Europe’s largest civil engineering project - to investment in extraordinary stations and major programmes of electrification, we're involved in some of the most ambitious and diverse ventures that this country has ever seen.

Here at Network Rail, we believe that investing in our people is key to improving the safety, reliability and efficiency of the railway. This in turn, means that we can serve the needs of our customers and the travelling public.

We seek to build an environment where every individual is able to succeed and is encouraged to reach their full potential, helping the company to become a natural choice for talented people to join.

Network Rail Training provides a full training and development service that is aligned to our customer’s objectives and priorities for the successful development of their team’s capabilities and competences.

We deliver a wide range of learning solutions, designed and developed to enable continuous improvement of safety and business performance throughout the business. Everything we do is to support Network Rail’s safety culture of getting everyone home safe every day.

Brief Description

Direct the determination and development of the route customer training plans enabling NR training to transform into a sustainable business. Manage the production of Training Service Level Agreements against specific criteria which will improve performance, deliver customer satisfaction and also generate income.

Key Accountabilities:

  • Lead in development of the training strategy for the Route which will support delivery of their business plan goals, objectives and key performance indicators.

  • Drive forward plans to enhance the commercial opportunities linked to training interventions and utilisation of Network Rail Training Centres.

  • Give direction, senior representation and support to internal clients and external stakeholders. Manage stakeholder expectations and influence negotiations on the Route Service Level agreement.

  • Be the expert in delivering the business and technical value to customers training requests and advise on the advantages of training and competence development interventions and competence assurance regimes.

  • Shape the strategy and promote best practice in optimising commercial management of the customers training requests and incorporating views of key stakeholders.

  • Embed a culture of continuous improvement and high performance, challenge existing norms for a more efficient and effective service.

  • Lead, develop and maintain a motivated and committed organisation that is structured to deliver the required Business Plan objectives and is able to fulfil leadership responsibilities; act as a role model in delivering wider cultural and behavioural change.

  • Articulately and confidently cultivate, manage and track training demand prospects, using return on investment techniques to produce business cases.

  • Conduct regular customer meetings to review training performance and service level targets and be able to both identify and implement changes to address performance shortfall

  • Facilitate and implement identified best practice and share other capability improvement initiatives which will benefit Network Rail Training.

Job skills, experience and qualifications:


  • Demonstrate a track record and experience of working within the Rail Training sector

  • Possess strong negotiation skills, excellent verbal and written communication skills and a personable and professional nature

  • Credibility and impact with senior business leaders

  • A drive to deliver tangible outcomes which meet business requirements

  • An ability to work well under pressure in a rapidly evolving environment.

  • Demonstrate leadership capability

  • Educated to degree level or equivalent


  • A knowledge of the railway industry

How To Apply

Network Rail welcomes applications regardless of age, disability, marital status (including civil partnerships), pregnancy or maternity, race, religion or belief, sexual orientation, transgender status, sex (or gender), employment status, trade union affiliation, or other irrelevant factor. We will interview all disabled applicants who meet the essential criteria.

Keeping people safe on the railway is at the heart of everything we do, safe behaviour is therefore a requirement of working for Network Rail. Applicants should demonstrate their personal commitment to safety in their application.

Network Rail can offer you a rewarding career with competitive pay and excellent benefits including a choice of contributory pension schemes, a generous annual leave package, a bonus scheme and an annual 75% subsidy on season tickets costing up to £3000 (to a maximum amount of £2,250).

Network Rail positively embraces flexible working recognising that employees may wish to balance work and family/home life.

Network Rail adheres to a structured pay framework, any salary offered will be within the following pay range: £55,238 - £62,143.

As an arm’s length department of the UK Government, Network Rail is required to comply with a well-established pre-employment vetting process for all prospective employees.

Baseline Personnel Security Standard (BPSS) checks require prospective employees of Network Rail to meet the following requirements;

  • Provide eligibility to work in the UK and identity documentation

  • Complete a satisfactory 3 year employment history check

  • §Complete a satisfactory unspent criminal conviction disclosure check

For more information regarding BPSS pre-employment related checks, please visit the UK Government website for further information - UK Government - BPSS Checks

Closing date: 29.04.19. Late applications will not be accepted. We retain the right to close the advert before the listed closing date based on application volumes

Similar jobs

Similar jobs