Banking Associate - Head Office
Are you our next Banking Guru?
We are looking for a number of new Banking Associates to join our Operations team at our amazing office in Gosforth. You’ll need to bring bags of energy and enthusiasm and the good news is you don’t need to be a maths whizz or be a banking guru already! We are looking for people who know how to have a good conversation, which you probably do when you’re down the pub chatting about the footie or at the match! We need people who are great team players which you might do already when you’re playing sport!
The world of a Virgin Money Guru!
At Virgin Money you’re not a number your part of our family and we care about you and your career. We’ll give you a head full of knowledge and a CV full of skills to ensure that your happy working in a well-regulated, dynamic and ever-changing environment. This means we take the time to train you to do a brilliant job from the start, with ongoing coaching and development as you progress.
You’ll join the other 2,000 colleagues working out of our head office in Gosforth minutes away from the city centre bars and shops. When you’re not wowing our customers you could be working out at our onsite gym, relaxing in the chill out zone, playing on play stations or whipping your new team at pool!
Bring you. Bring your background. Bring your banter.
We are looking for individuals, people like you. At Virgin Money we are all different and that’s what makes it a great place to work. You might have experience of banking, you might not, what counts is you’re a people person that has great craic and can make our customer journey amazing by being you. The role is varied and no one day is the same so your ability to be flexible is key. The majority of our calls are inbound calls where you will be dealing with our customers queries regarding their Virgin Money account (e.g Savings Account, Mortgage, Current Account). There will also be an element of admin involved too so the role is varied.
We offer a starting salary of £18,000 a year, with a load of other benefits unlike any other company. Key stuff like our pension, we pay in double what you pay in! Private health cover and life assurance for everyone, to the cool stuff like your shiny red Virgin Tribe discount card. A whopping 27 days of annual leave and if that isn’t enough, you can purchase additional days through our flexible benefits scheme. Let’s get planning that trip! (And you get discounts on Virgin Holidays). Other flexible benefits include our cycle to work scheme and we offer discounted travel to work through our corporate travel pass scheme.
In our quest to make everyone better off, all colleagues are given two volunteering days each year and if you feel like running the London Marathon in support of our charity of the year, you only need to ask. We even have staff currently cycling, sea kayaking, hiking and climbing their way across Europe, to the summit of Mont Blanc! With Virgin Money the opportunities are endless!
Sound like your kind of company? Of course it does. The next bit is easy. Just click 'Apply’
Our aim is to nurture a skilled, diverse and committed workforce where every individual regardless of background can share our purpose, reach their potential and be rewarded appropriately for their contribution to our success. We’re also happy to talk flexible working with you.
Hours: 37.5 hours per week
Salary: Starting from £18,000
Please be aware that all offers of employment are subject to pre-employment screening checks.