Membership Development Officer

Pearson Whiffin Recruitment Ltd
19 Apr 2019
04 May 2019
Contract Type
Full Time

Membership Development Officer

West Kent


My client based in West Kent is looking to recruit a membership Development Officer to join their friendly and welcoming charity on a permanent basis.

This role would suit a strong, analytical but customer facing administrator who enjoys no two days being the same and loves to get stuck in with projects. There is lots of opportunity to bring new ideas to the table.

Duties include:

  • Develop and maintain the understanding of the stakeholder activity and ensure that the membership benefits meet the requirements of the targeted customers
  • Provide research whilst working closely with the Development Manager to work on
  • Liaising with various other departments in order to implement strategies
  • Create and develop membership opportunities with existing and new customers
  • Respond efficiently and in a timely manner to all enquiries
  • Undertake various other duties requested from Line Manager
  • To attend and participate in various performance, development and training programmes
  • Responsible for the health, safety and welfare of other members of staff and visitors

The right candidate will have/ be:

  • Strong administration skills ideally with experience working with data but in a customer facing capacity
  • An all-rounder with an analytic mind and the ability to solve problems
  • The ability to work independently with initiative as well as working within a team
  • Strong communication skills both over the telephone and in person
  • Educated to degree level or equivalent
  • Previous exposure to business development, marketing and sales and an enjoyment of these environments
  • Happy to travel throughout the UK and flexibility to work evenings where necessary
  • Able to demonstrate the ability to develop through training
  • Experience of Salesforce or a similar CRM

This is a fantastic opportunity to join a values led, inclusive company working in a varied, fast paced and project led role within a friendly and successful team.

If you believe you meet the above requirements please apply for immediate consideration!

This role is being handled by Emily Powell, Head of Business Support for Pearson Whiffin Recruitment.

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