We are currently recruiting for a Spa Receptionist to join our highly successful team in the Spa at The Grand Hotel, Brighton.
At The Grand, we make hospitality truly meaningful. We strive to create an individual and personal experience for all our guests by delivering Exceptional Hospitality…… so individuals with engaging personalities, who recognise the detail and demonstrate a 'can-do' attitude, are a perfect match for us.
In return for your passion and commitment, we offer a great package including complimentary gym facilities, hotel recognition scheme and incentive programme (including cinema tickets, free dinner & afternoon tea, cash rewards), discounted use of hotel facilities, workplace pension & life assurance, employee assistance programme, and a high street, local attraction & retail perks and discount programme.
Duties of the role include:
• Welcoming guests and directing guests around the facility.
• Answering telephone and face to face enquiries.
• Handling spa reservations.
• Ensuring correct billing and payment of all Spa treatments and access to facilities.
• Product sales.
• Maintaining the presentation of reception.
The successful candidate will ideally have previous experience in a beauty or spa environment. We are looking for individuals with a real interest in delivering outstanding hospitality, energy and drive to succeed and a desire to be the best.
If you are truly passionate about delivering the highest standards and see yourself as part of a diverse, award winning team who deliver amazing hospitality consistently, then apply now!