Business Process Improvement Manager

Recruiter
Lorien Resourcing Limited
Location
London (Greater)
Posted
18 Apr 2019
Closes
28 Apr 2019
Contract Type
Contract
Hours
Full Time
Business Process Manager - Contract - London A Business Process Manager is required to join our client - a global insurance company based in London on a contract basis. The Business Process Manager will be required to manage the end-to-end core value chain process of one or multiple allocated lines of businesses across all locations in scope. Skills and experience required of the Business Process Manager: Track record of Process Management. Significant experience in a primary Insurance company (preferred) Project / Change management experience Strong Stakeholder management experience to engage at senior management level and creating high-profile executive management presentations Lean Six Sigma Green/Black Belt certification is a very strong plus, Passionate to explore new ways and challenge the status quo by continually seeking improvement opportunities Ability to translate ideas into clear and consistent priorities as well as an easy to understand story line Strong customer focus with developed conflict management skills Comfortable working across different regions, cultures and time zones Strong communication and presentation skills and proficient in PowerPoint Strong analytical skills and advanced with Excel Experience with enterprise-wide and/or cross-functional change initiatives with a high degree of complexity Ability to quickly assimilate to new knowledge and continuous improvement mindset, strong organizing and structuring skills with attention to detail Role and Responsibilities of the Business Process Manager: Business Process Management: A process expert of the insurance value chain who drives global process harmonization and improvement, reviews and where possible aligns and documents global improved standards and local deviations Elicit and analyse process related business requirements and areas for improvement Analyse, define and document business processes. Complete "as is" and "to be" process flow descriptions and diagrams using enterprise architecture frameworks and tools Drive decisions by data analysis and provide insights Establish, implement and drive continuous improvement Structure and deliver creative solutions whilst remaining practical Ensure right control- and quality framework is in place for the effectiveness of a process Ensure global/local SOPs (through regional practice leads) are aligned with functional guidelines Global point of contact for process related topics of the assigned Lines of Businesses Change implementation A project management and change management expert in planning, structuring, leading and completing cross-functional, global projects Hands-on leader and driver of implementation efforts globally An excellent manager of partnerships and able to overcome resistance, drive initiative teams and ensure timely delivery Build-up and execution of global and regional change management and communication plans Provide transparency on progress by actively communicating with all involved partners across regions Ensure process adherence by planning and executing on reinforcement activities For more information and a full job spec, please apply now. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

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