Medical Centre Manager

Easy Web Recruitment
London Marylebone Station
18 Apr 2019
16 May 2019
Contract Type
Full Time
Medical Centre Manager

Located in one of London's most iconic addresses, the Harley Street Medical Centre offers exceptional outpatient, diagnostic, and treatment services in the areas of Cardiology, Ear Nose and Throat (ENT), Orthopaedics, Sports Medicine, and Podiatry. Our world-renowned, multi-disciplinary consultant and clinical teams combined with our state-of-the-art medical technology enable us to deliver the best possible care to our patients.

Position: Centre Manager
Location: Wimpole Street Centre, Marylebone, London
Job type: Full Time, Permanent
Salary: £40k to £45k per annum

About the role:

As Centre Manger you will work with the Senior Management Team, Clinicians, Nursing team, Radiographers and Operations Team to ensure the smooth running of our new Wimpole Street Centre.

The Centre Manager is expected to manage all commercial and operational aspects of the Centre including driving new business, growing existing business, people management, resource planning and budget management. You will work together with the Group Leads to ensure patient safety and quality requirements are maintained.


- Responsible for ensuring facility meets budgeted sales and revenue budgets
- Prepare monthly operational and financial reports to board
- Act as point of contact for all consultants and clinicians using the facility
- Working with the Senior Management Team to launch the new centre including ensuring the operational and clinical processes are in place
- Recruiting and inducting new employees into the business prior to the centre launch
- Manage all operational aspects of the new centre and driving performance across all services
- Ensuring Wimpole Street achieves an excellent level of both patient and consultant satisfaction.
- Working with the Clinical Services Director to ensure clinical governance processes are robust and adhered to at the centre
- Line management of Wimpole Street team (clinical and non-clinical employees) to ensure performance and engagement is optimised.
- Working with the Front of House and Bookings Team to ensure a smooth and efficient patient experience is achieved
- Proactively work with Marketing and MSK Director to promote the centre and drive business development
- Ensure all necessary audits are carried out in line with the clinical audit schedule
- Attendance at clinical governance meetings
- Effective management of resource and supplies to ensure budget is achieved
- Ensure all group policies are adhered to
- Work with the Clinical Services Director to manage any complaints or incidents

About you:

This exciting role would suit an ambitious and experienced operations / centre manager within private healthcare who has experience of running an outpatient or diagnostic centre.

- Experienced healthcare manager within the private sector with excellent knowledge of healthcare operations
- Good knowledge of CQC requirements
- Experience of driving productivity and revenue
- Experience of working closely with imaging or MSK
- Leadership and people management experience
- Excellent communication skills and able to develop strong stakeholder relationships (internally and externally)
- Experience of working within a clinical environment
- Good financial management understanding
- Computer literate
- In line with Infection Control guidelines to ensure high standard of cleanliness and presentation are maintained within the Centre at all times.
- Ability to work weekend and shifts as and when required


- CQC registered manager experience
- Degree level qualification
- Healthcare management qualification
- Demonstrate an understanding of medical terminology
- Experience of working closely with imaging teams
- Understanding of medical interventions and diagnoses
- Interest in medical innovation

You may have experience of the following: Centre Manager, Practice Manager, Healthcare Manager, operations Manager, Healthcare, NHS, Hospital, Registered Manager, CQC, Healthcare Management, Medical Imaging etc

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