Rental Arrears Executive
Revive Recruitment, Chester are supporting a reputable and award winning company with their
permanent recruitment of a Rental Arrears Executive.
POSITION: Rental Arrears Executive
SALARY: Up to £22,000 per annum plus bonus
HOURS: 9:00am - 5:30pm Monday to Friday
The position will consist of:
Producing daily report on arrears to the Senior Management Team
Following procedure on debt chasing - including contacting tenants by telephone, email and text.
Contacting guarantors when required.
Ensuring that all information entered into the CRM software system is kept up to date.
Looking at methods/processes to improve the customer experience
Support in responding to customer queries and identifying ways of giving customers improved customer service
Assisting with annual external audit
Assisting with internal audit process
Providing ad hoc support when required by the Financial Controller and Senior Management Team.
Skills and Experience required to apply:
Experience within Arrears, Collections, Debt or Credit Control
Educated to GCSE standard including Maths and English
Excellent grammar, both verbal and written
Excellent computer skills with good working knowledge of all standard Microsoft programs
Outstanding attention to detail
Excellent telephone manner with the ability to build relationships
Ability to solve own problems independently as they arise and be able to prioritise own workload effectively and efficiently.
Ability to work under pressure and achieve targets
Ability to communicate well at all levels both verbally and in writing
Benefits offered by our Client:
- Free Parking.
- 22 days’ holiday per annum (increasing to 25) plus bank holidays.
- Bonus structure.
- One hour for lunch.
- Kitchen Facilities.
- Staff incentives.
- Cycle to work scheme
Revive Recruitment are a Chester based Recruitment Agency who delivers a refreshing service to Candidates and Businesses throughout the Cheshire and North Wales Regions. Located on the outskirts of Chester, we are a local and dedicated recruitment agency who will provide you with a professional, positive and bespoke permanent recruitment service.
We are acting on behalf of the client as an Employment Agency in relation to this vacancy
Unfortunately due to a high volume of CV’s we cannot respond to every applicant. In the event that we haven`t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.
KEYWORDS: Arrears, Collections, Debt, Rental, Credit Control, FCA